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£ 23 — £ 250

Maintenance Contracts and Remote Monitoring Plans

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UPS Maintenance Plans provide a comprehensive service including options to customise a plan for your particular site. We are a third-party UPS maintainer working with leading brand service engineers, with an enviable reputation for UPS service.

All business continuity plans include some element of power protection. UPS maintenance is a key element within such plans to ensure performance is not comprised in an emergency. This is achieved through regular maintenance visits to site, inspections and monitoring on a site or remote basis. At Critical Power Supplies our maintenance plans include:

  • Flexible Configuration: maintenance plans configured to suit your installation, budget and response time needs.
  • Guaranteed Response Times: within four clock hours, eight or twelve working hours responses.
  • 24-7 Technical Support: round-the-clock technical support to help with alarm conditions and questions regarding operating status and system design.
  • Fixed Price Plans: including associated emergency repair labour, parts and Preventative Maintenance (PM) visits.
  • Multi Brand, Multi Vendor Support: with maintenance plans available for third party UPS systems and installations in the UK and Eire.
  • Certified Engineers: factory trained engineers available on a nationwide basis providing support for our multi-brand and manufacturer policy.
  • Spares Accessibility: strong supply chain management to ensure Critical Power Supplies can access the spares required to bring your system back on-line in the event of a system failure.
  • 24-7 Remote Monitoring: site monitoring from dedicated service centre systems for immediate alarm resolution, diagnostics and despatch of a certified service engineer to site.
  • SMS Alerts: SMS Text Alerts to upto 5 mobile phone numbers of your choice, Critical Power Supplies typically request that one of the numbers is our 24×7 service number so we can assist you immediately. Users can choose the type of alerts responded to.

Emergency Call Outs

Critical Power Supplies is a 24-7 business supporting critical installations across the UK and Eire. If you need to access our support team outside our normal working hours and do not have a maintenance plan in place, please dial 0845 519 3928 and we will provide immediate assistance.

Please let us know if you would like further information on our UPS maintenance and monitoring plans – complete our Enquiry Form, call 0800 978 8988 or send us an email.

CPS 8500 Remote Monitoring Solution

Critical Watch 8500

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Our Power and Energy teams are available to review your requirements – call us on 0800 978 8988 seven days a week to a arrange a free of charge site audit Tenders, specifications or brochures can be sent as attachments to your email or please fax them to us on 0845 519 3639 – we will come back to you within 30minutes.

Request a call back or book a site survey online