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APC service pack 3 year warranty extension (for new product purchases)

Product (ex VAT):
£61.75
Product (inc VAT):
£74.10
2 IN STOCK:

The Service Pack 3 Year Warranty Extension (for new product purchases) from Critical Power Supplies.

An extension of factory warranty coverage beyond the original factory warranty term.

Features and Benefits

- Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

- Extended Warranties Features & Benefits

Convenience Free shipping

- Our Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.

- Technical support
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.

- Parts included
Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics.

- Warranty Duration Options
Multi-year protection options available to meet your business requirements

- Additional Information
Extended Warranties must be purchased before the termination date of the original factory warranty, Extended Warranties are non transferable.

Some aspects of the service definition presented on this web site may vary by location. In the case of a conflict between the service definitions contained on this site and the local service definitions the local service definitions will prevail.

Features
Number of years3 year(s)
Service time (days x hours)5x8
Technical details
Number of years3 year(s)
Service time (days x hours)5x8
Packaging data
Package width318 mm
Package length6 mm
Package height241 mm
Package weight110 g
Part Number WBEXTWAR3YR-SP-01
Downloads
Product Datasheet WBEXTWAR1YR-SP-02__Fax_Back_Form.pdf
Operation Manual APC_Service_Pack.pdf

Onsite Maintenance is as easy as 1, 2, 3, 4. Contact us for further information 24x7 on our sales number.

1: Plug and Play (400-3kVA) - Extended Warranty Contracts from 1 to 5 years from £9.99 per month ex VAT

For plug & play UPS Critical Power offers you a full range of distributed service packs. These competitively priced turn-key solutions optimize your UPS performances and enhance the availability of your equipment while meeting your financial constraints and technical requirements.

Warranty Plus Extends your warranty up to 3 years, next working day replacement
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Warranty Plus Extends your warranty up to 5 years, next working day replacement
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Intervention, Provides one preventative maintenance visit, planned visit  
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Battery Plus, Provides replacement batteries to site, next working day replacement
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Warranty One Extends your warranty up to 1 year, next working day replacement  
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2: Hardwired (4kVA Upwards– Onsite Maintenance Contracts from 1 to 5 years from £49.99 per month ex VAT

No matter what, your UPS, Generator, Cooling, Switchgear or Electrical Hardware must be ready to perform at all times. While every power solution we supply is backed-up by a comprehensive warranty with the manufacturer, maintenance plans to ensure business continuity are highly recommended, particularly for UPS systems from 1kVA. In particular, the battery set is of prime importance, and must be in good working order. With other consumables, such as fans and DC capacitors requiring regular maintenance and inspection logs reviewed to predict potential future problems.

Services Included

Silver Level

Gold Level

Platinum Level

 

Technical Hotline 24/7
Yes
Yes
Yes
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Preventative Maintenance
Yes
Yes
Yes
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Remote Monitoring 24/7
Yes
Yes
Yes
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Firmware Upgrades
Yes
Yes
Yes
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Emergency Response
Yes
Yes
Yes
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Labour
Yes
Yes
Yes
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Parts
Yes
Yes
Yes
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Monthly Event/Status Report
option
option
option
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Onsite Crash Kit
option
option
option
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Response Time
12 working hours
8 working hours
4 clock hours
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3: 24x7 Remote Monitoring Contracts from 1 month to 5 years from £29.99 per month ex VAT

Remote monitoring of UPS, Generators, Air Conditioning, Site Access and Environmental Systems is essential to allow swift offsite investigation of fault reports and real-time monitoring of the site status, allowing the correct response to be created and dispatched to site.

Engineer Installation and configuration during normal hours
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24x7 flexible status and remote monitoring.      
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Encrypted communication, allowing safe offsite monitoring    
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Alarms and events emailed and SMS texted automatically    
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Firewall Friendly
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Cloud based status overview and multiple sites status on one screen
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Allows First Fix Response to Site
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4. IR Thermal Imaging Surveys - Infrared electrical inspection. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

Detect system overloads, loose defective components and damaged switchgear. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

Infrared thermography is used to find areas of excess heat (caused by increased resistance) so that problems can be corrected before a component fails, causing damage to the component, creating safety hazards and productivity loss. Because increased heating is a sign of failure, infrared is the best diagnostic tool available for finding these hot connections in the early stages of degeneration.

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