Eaton Service Plans, Stay Protected.

Eaton Services – UPS Service Plans

When you first purchased your UPS or DC system, it was because you needed to be certain that your core business could go on uninterrupted in the case of power disturbances, and that it could be shut down safely and in a controlled fashion if the disturbance persists.

The expected usable life of a UPS system is many years, often more than a decade. You wouldn’t expect your vehicle fleet or your manufacturing machinery to continually give you the same quality output if you run it for a decade without maintenance, would you?

The same applies to UPSs and DC systems. As years go by, the attached loads will vary. Batteries will need changing. The devices need periodic cleaning to prevent overheating. Connections and cabling need to be inspected. Software upgrades have to be installed. And so on.

Service Plans

ActionBasicFully ComprehensiveFully ComprehensiveFully Comprehensive
Standard FeaturesSafeStandardEnhancedPremier
1 PM per year (during normal working hours)TickTickTickTick
Technical updatesTickTickTickTick
24 × 7 HotlineTickTickTickTick
25% Discount on LabourTick
Travel & Labor includedTickTickTick
25% Discount on SparesTick
Spare Parts included (excludes batteries and AC/DC capacitors except under warranty)TickTickTick
Emergency Service response, travel to site the Next Working DayTickTick
Emergency Service response, travel to site within 6 hours 24/7OTick
Emergency Service response, travel to site within 4 hours 24/7OTick
Main Options
Additional PM visitsOOOO
PM Out of Hours, Mon to FriOOOO
PM at weekends or holidaysOOOO

=Included feature O=Optional – Chargeable (see conditions)

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