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PowerShield 3 Tips for Smoother Operation

Published by Lee Kelly on 14 January 2020

So you have a new UPS or you are just wanting more control over a UPS and what happens when the battery is low or if there is a fault. We have compiled a list of different features that you may not have known existed inside of Riello UPS software PowerShield3. With PowerShield 3 working on a range of platforms including works on the latest version of Windows 10, to arrange a demonstration on PowerShield monitoring software please call us.

Your UPS Starts Beeping what do you do?

Let’s say the inevitable happens and your UPS starts to beep and you can see the battery power getting lower and lower, what do you do? A lot of people may start panicking and start to do things like shut off other devices so that you can try to ride out the power outage. Others may have to start to shut down servers so that there isn't any data loss. Things get more hectic when the percentage gets closer and closer to zero.

A lot of people may not know about the software that can help you out with making everything

Shutdown safer or in a certain order. You can even set up different notifications for any issues or low power with the UPS. So if you want to get the most out of your UPS continue reading.

Let’s get into the Tips and get your Operation Running Smoother

This section is going to cover multiple tips and you can quickly get to a section your looking for. I am going to be using Windows 10 within the following tips but the software works on a range of Linux, Mac and Server software.

Configuring a UPS to Notify you upon a Low Battery Charge

Firstly you need to open up UpsSetup this can be opened by the start menu or by the app tray at the bottom right of your screen. Once you have opened up that menu it should look something like the following.

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On this menu there are a few different sections from left to right they are Language, Device configuration, Jobs and actions, Actions scheduler, Mail and messages, Network and services, Informations and logs. We need to go to the jobs and actions section (the two gears). That should leave you with the screen below.

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From this screen you can select different jobs, if you click on the drop down menu below the “Generation event delay” section you should see something called UPS event list. If you click this you should then have the following show up.

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From the list you can see different options and if you select any of the options you can then configure the actions that happen with that event. I am going to choose the “AC Fail. UPS on battery” option once I have selected this I can then see the following.

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From the image above you can now edit the actions that are taken if this event is triggered. You can broadcast a message to a PC connected to this UPS. Email will send an email message to any user that is setup in the email configuration area (Find out how to configure email settings).

How to setup UPS and battery tests for recurring monthly tests

Firstly you need to open up UpsSetup this can be opened by the start menu or by the app tray at the bottom right of your screen. Once you have opened up that menu it should look something like the following. Then we need to go across to the actions scheduler which is on the top row far right.

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Once you have gone to the actions schedular you will be greeted with the following screen.

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You can click on the plus sign to bring up a little menu below the white box see below.

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No that we are in this menu we can select our device from the top drop down. The one which I am using is just a SEP unit, then you can choose an action that you want to there are options such as system shutdown, ups tests, battery tests and more. Once you have selected the action your looking to do you can set how often you would like this to occur this can be from one time to daily, weekly or monthly.

Once you have the settings set to your liking then you can just click the tick and it’s ready to go.

How to configure your UPS to send emails.

Firstly you need to open up UpsSetup this can be opened by the start menu or by the app tray at the bottom right of your screen. Once you have opened up that menu it should look something like the following. Then we need to down to the mail and messages which is the on the bottom row on the left.

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Once your in the mail and message section you will see something like the following.

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In this section you need to enable the support for SMTP. This will then enable you to select the security and enter any settings that are needed. Below is a table explaining the settings.

Name


Description


Cryptography

This is the security options that are needed to access your email server. The options available are:

  • None
  • TLS
  • SSL

The option that you require would be stated by your email hosting provider.

SMTP Server Name/Address

This is the mailing server address usually it is something like mail.website.com or an IP address but it could be something set by your hosting provider.

SMTP Domain Name

This is the domain name that PowerShield would be logging in to send the email. This would usually be the domain that you want to sent the email from.

Sender Name

This is who you want the email to be sent from it could be anything you would like. This is purely informational.

Sender Email Address

This is the email who you would like it to be sent from this could be its own email box or tagged on to a service email.

Email Subject

This is the subject of an email and will be shown in the email.

Once you have filled in the details above you will usually have to authenticate your SMTP with the login details this is just the email address or username and password.

Once you have finished entering the SMTP details you are almost ready to go there is one last thing to fill in. You need to navigate to the plus sign and you should see the following.

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All you have to fill in is the person or people you would like to send emails to if there is an issue with the UPS by default there isn't any but in the previous section we covered how you can set these up. All it needs is a name and the email address once that is entered and you pressed the tick you can test the email by clicking the paper airplane and that should be it.

Still struggling with setting up your PowerShield 3?

PowerShield 3 has a lot of different features that can help you keep an eye on your running and being able to keep track of your UPS is critical. Above are only a few things that the Free version of PowerShield 3 can do.

Give one of our experts a call so that we can get you up and running as soon as possible. Our experts can help you with a multitude of things from UPS, Racks and PDUs we offer a wide range of services available you can be sure your in the right hands.

For more information give our team a call on 0808 164 0608 or drop our team an email here