SKU: WMS1YRVM Categories: ,

APC 1 Year StruxureWare Data Center Expert Virtual Machine Software Support Contract - WMS1YRVM

  • Available to order.
  • ETA will be advised upon ordering or call us on 0800 978 8988 for leadtime.

£180.42 Ex. VAT £216.50 Inc. VAT

Warranty: 1 Year

All major debit and credit cards accepted.

  • Description

    Data Center Expert Features & Benefits

    Protection

    Customizable user access Define user access and viewing capabilities to individual groups. Control access to devices by administrator-defined user accounts. Additional user access can be managed by using the built-in LDAP and Active Directory Support.

    Remote monitoring support Web-based service that serves as a second set of eyes into the health of a company’s physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.

    Encrypted communications 128 Bit, SSL encrypted communications between client and server, as well as encrypted user IDs and passwords stored on the server to help protect your resources

    Availability

    Reporting Downloadable reports for ease of data collection, distribution and analysis.

    Localized user interface Provides a localized user interface including alerts and alert descriptions in 10 local languages

    Integrated data storage StruxureWare Data Center Expert ships with internal storage for data and video collection. Additional storage can easily be made available using the built-in Network Attached Storage server support for long-term storage and archiving.

    Graphical trending analysis Access current and historic data for any device or group of devices. Plot and graph multiple data points in a logical correlation to visualize potential hazardous trends.

    Centralized Alert Repository Access historical alerts from several appliances through one central database. Sort alerts by type, date, appliance, and/or device group.

    Manageability

    Alarm filters Customize the user interface to display devices in critical, warning or normal device statuses.

    Multi-vendor device support Extensive multi-vendor support for monitoring networked SNMP devices. Enable visibility of existing SNMP devices through threshold alert notifications, data trending and reporting.

    Free text search Quickly locate devices and alerts through the free search field.

    Fault notification Real-time event notification minimizes response times to critical physical infrastructure situations. Enables IT Administrators to reduce mean time to repair, improve efficiency, and maximize uptime.

    Centralized management Simplify data center infrastructure management by using a centralized repository accessible from anywhere on the network through a powerful and easy-to-use console application.

    Unified console Customizable Windows and Linux client application enables instant access to StruxureWare Data Center Expert application from anywhere on the network.

    Real-Time Monitoring Immediate visibility to your entire physical infrastructure through centralized, real-time device monitoring and notification enabling quick assessment of events as they occur.

    NMS Integration Integrate SNMP traps into an Enterprise Management System, allowing users to view alerts generated by devices managed by StruxureWare Data Center Expert.

    Adaptability

    Web services API Provides the ability to integrate StruxureWare Data Center Expert data and events into existing IT applications and tools capable of making web services calls.

    Surveillance add-on application Enhance visibility of your critical assets with physical threat management to monitor and record all activity in secured areas. A centralized repository allows the user to review, search and tag surveillance events for future needs.

    Integrates with StruxureWare Management applications Achieve integrated energy efficiency, predictive planning and real-time data center operations through the add-on StruxureWare Data Center Operation applications.

    Extendable architecture Available node and application license keys extend the capabilities of the platform allowing it to grow to meet changing business needs.

    Add-on modbus TCP output module Integrates data and select events from devices managed by StruxureWare Data Center Expert into an existing Building Management Systems through ethernet transmission.

    Agility

    Mass firmware update Decrease set-up time and complexity of managed devices by simultaneously upgrading firmware for multiple APC devices.

    Auto-discovery Reduces the time needed to install and deploy physical infrastructure devices by automatically detecting manageable devices on your network.

    Mass Configuration Provides a comprehensive mass configuration capability, allowing users to create, save, and push configurations or specific device settings to similar APC devices with a Network Management Card.

    Custom mapping Custom backgrounds, unique user-assignable icons, and drag-and-drop device placement make it easy to identify problem devices at a glance, minimizing downtime, errors, and cost.

    Private networking Reduce IP addresses needed on the public network to manage devices, by placing them on an isolated secure network.

  • Onsite Maintenance

    Onsite Maintenance is as easy as 1, 2, 3, 4. Contact us for further information 24×7 on our sales number.

    1: Plug and Play (400-3kVA) – Extended Warranty Contracts from 1 to 5 years from £5.99 per month ex VAT

    For plug & play UPS Critical Power offers you a full range of distributed service packs. These competitively priced turn-key solutions optimize your UPS performances and enhance the availability of your equipment while meeting your financial constraints and technical requirements.

    Warranty Plus Extends your warranty up to 3 years, next working day replacementGreen tick
    Warranty Plus Extends your warranty up to 5 years, next working day replacementGreen tick
    Intervention, Provides one preventative maintenance visit, planned visitGreen tick
    Battery Plus, Provides replacement batteries to site, next working day replacementGreen tick
    Warranty One Extends your warranty up to 1 year, next working day replacementGreen tick

    2: Hardwired (4kVA Upwards– Onsite Maintenance Contracts from 1 to 5 years from £49.99 per month ex VAT

    No matter what, your UPS, Generator, Cooling, Switchgear or Electrical Hardware must be ready to perform at all times. While every power solution we supply is backed-up by a comprehensive warranty with the manufacturer, maintenance plans to ensure business continuity are highly recommended, particularly for UPS systems from 1kVA. In particular, the battery set is of prime importance, and must be in good working order. With other consumables, such as fans and DC capacitors requiring regular maintenance and inspection logs reviewed to predict potential future problems.

    Services Included

    Silver Level

    Gold Level

    Platinum Level

     

    Technical Hotline 24/7YesYesYesGreen tick
    Preventative MaintenanceYesYesYesGreen tick
    Remote Monitoring 24/7YesYesYesGreen tick
    Firmware UpgradesYesYesYesGreen tick
    Emergency ResponseYesYesYesGreen tick
    LabourYesYesYesGreen tick
    PartsYesYesYesGreen tick
    Monthly Event/Status ReportoptionoptionoptionGreen tick
    Onsite Crash KitoptionoptionoptionGreen tick
    Response Time12 working hours8 working hours4 clock hoursGreen tick

    3: 24×7 Remote Monitoring Contracts from 1 month to 5 years from £29.99 per month ex VAT

    Remote monitoring of UPS, Generators, Air Conditioning, Site Access and Environmental Systems is essential to allow swift offsite investigation of fault reports and real-time monitoring of the site status, allowing the correct response to be created and dispatched to site.

    Engineer Installation and configuration during normal hoursGreen tick
    24×7 flexible status and remote monitoring.Green tick
    Encrypted communication, allowing safe offsite monitoringGreen tick
    Alarms and events emailed and SMS texted automaticallyGreen tick
    Firewall FriendlyGreen tick
    Cloud based status overview and multiple sites status on one screenGreen tick
    Allows First Fix Response to SiteGreen tick

    4. IR Thermal Imaging Surveys – Infrared electrical inspection. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

    Detect system overloads, loose defective components and damaged switchgear. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

    Infrared thermography is used to find areas of excess heat (caused by increased resistance) so that problems can be corrected before a component fails, causing damage to the component, creating safety hazards and productivity loss. Because increased heating is a sign of failure, infrared is the best diagnostic tool available for finding these hot connections in the early stages of degeneration.

We are here when you need us most

As a client of Critical Power Supplies you can expect 24×7 support whether on the phone, email or on site because we always deliver on our promise to keep you operational and your satisfaction is paramount to everything we do.

Contact us