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SKU: WQSC Categories: , Brand: APC

APC Custom quoted service contract - WQSC

  • Available to pre-order.
  • ETA will be advised upon ordering or call us on 0800 978 8988 for leadtime.
We are an APC Premier Partner!
Call for Pricing - 0800 978 8988
  • Description

    Back-UPS Pro Features & Benefits

    Manageability

    Audible alarms Provides notification of changing utility power and UPS power conditions

    Disconnected battery notification Warns when a battery is not available to provide backup power.

    LCD Status Display Provides key UPS status at a glance. Multiple status indicators with load and battery bar graphs.

    USB connection Use your PC to access additional power protection and management features for your UPS via a USB Port.

    Safety

    Safety-agency approved Ensures the product has been tested and approved to work safely with the connected service provider equipment and within the specified environment.

    Marketing features

    Battery-protected and surge-only outlets Reserves power capacity and run time for connected equipment that require UPS battery back-up while providing surge only protection for less critical equipment

    Boost Automatic Voltage Regulation (AVR) Preserves battery life and maximizes runtime by correcting low voltages without discharging the battery.

    Serviceability

    Simple battery replacement Increases UPS availability by allowing quick, easy battery replacement.

    Resettable circuit breaker Easy recovery from overloads; no need to replace a fuse. (Not available on Wall Tap SKUs)

    Availability

    Green mode Patent-pending operating mode that bypasses unused electrical components in good power conditions to achieve very high operating efficiency without sacrificing any protection.

    Intelligent battery management Maximizes battery performance, life, and reliability through intelligent, precision charging.

    Boost and Trim Automatic Voltage Regulation (AVR) Gives higher application availability by correcting low and high voltage conditions without using the battery (not available on all models).

    Cold-start capable Provides temporary battery power when the utility power is out.

    Customizable voltage sensitivity Toggle between pre-determined voltage-transfer points depending on your power quality (high, medium or low sensitivity), maximizing useful battery life and protecting sensitive electronics.

    Customizable voltage-transfer points Adjust the voltage points (widen or tighten the range) where your UPS transfers to battery to maximize useful battery life and protect sensitive electronics.

    Automatic self-test Periodic battery self-test ensures early detection of a battery that needs to be replaced.

    Battery failure notification Provides early-warning fault analysis on batteries enabling timely preventive maintenance

    Transformer-block spaced outlets Protect equipment with input transformer blocks without blocking access to other receptacles.

    Protection

    Surge only outlets Protect secondary electronics from surges and spikes without reducing battery power used to run primary electronics during an outage.

    Battery and surge protected outlets Back up and protect your hardware and data during power outages, surges and spikes .

    Dataline surge protection Provides protection of connected equipment from power surges on the data lines.

  • Onsite Maintenance

    Onsite Maintenance is as easy as 1, 2, 3, 4. Contact us for further information 24×7 on our sales number.

    1: Plug and Play (400-3kVA) – Extended Warranty Contracts from 1 to 5 years from £5.99 per month ex VAT

    For plug & play UPS Critical Power offers you a full range of distributed service packs. These competitively priced turn-key solutions optimize your UPS performances and enhance the availability of your equipment while meeting your financial constraints and technical requirements.

    Warranty Plus Extends your warranty up to 3 years, next working day replacementGreen tick
    Warranty Plus Extends your warranty up to 5 years, next working day replacementGreen tick
    Intervention, Provides one preventative maintenance visit, planned visitGreen tick
    Battery Plus, Provides replacement batteries to site, next working day replacementGreen tick
    Warranty One Extends your warranty up to 1 year, next working day replacementGreen tick

    2: Hardwired (4kVA Upwards– Onsite Maintenance Contracts from 1 to 5 years from £49.99 per month ex VAT

    No matter what, your UPS, Generator, Cooling, Switchgear or Electrical Hardware must be ready to perform at all times. While every power solution we supply is backed-up by a comprehensive warranty with the manufacturer, maintenance plans to ensure business continuity are highly recommended, particularly for UPS systems from 1kVA. In particular, the battery set is of prime importance, and must be in good working order. With other consumables, such as fans and DC capacitors requiring regular maintenance and inspection logs reviewed to predict potential future problems.

    Services Included

    Silver Level

    Gold Level

    Platinum Level

     

    Technical Hotline 24/7YesYesYesGreen tick
    Preventative MaintenanceYesYesYesGreen tick
    Remote Monitoring 24/7YesYesYesGreen tick
    Firmware UpgradesYesYesYesGreen tick
    Emergency ResponseYesYesYesGreen tick
    LabourYesYesYesGreen tick
    PartsYesYesYesGreen tick
    Monthly Event/Status ReportoptionoptionoptionGreen tick
    Onsite Crash KitoptionoptionoptionGreen tick
    Response Time12 working hours8 working hours4 clock hoursGreen tick

    3: 24×7 Remote Monitoring Contracts from 1 month to 5 years from £29.99 per month ex VAT

    Remote monitoring of UPS, Generators, Air Conditioning, Site Access and Environmental Systems is essential to allow swift offsite investigation of fault reports and real-time monitoring of the site status, allowing the correct response to be created and dispatched to site.

    Engineer Installation and configuration during normal hoursGreen tick
    24×7 flexible status and remote monitoring.Green tick
    Encrypted communication, allowing safe offsite monitoringGreen tick
    Alarms and events emailed and SMS texted automaticallyGreen tick
    Firewall FriendlyGreen tick
    Cloud based status overview and multiple sites status on one screenGreen tick
    Allows First Fix Response to SiteGreen tick

    4. IR Thermal Imaging Surveys – Infrared electrical inspection. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

    Detect system overloads, loose defective components and damaged switchgear. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

    Infrared thermography is used to find areas of excess heat (caused by increased resistance) so that problems can be corrected before a component fails, causing damage to the component, creating safety hazards and productivity loss. Because increased heating is a sign of failure, infrared is the best diagnostic tool available for finding these hot connections in the early stages of degeneration.

We are here when you need us most

As a client of Critical Power Supplies you can expect 24×7 support whether on the phone, email or on site because we always deliver on our promise to keep you operational and your satisfaction is paramount to everything we do.

Contact us