APC Ecostruxure IT Expert Access for 500 nodes - SFTWES500-DIGI
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EcoStruxure IT Expert Features & Benefits
Assessment Determine patterns of healthy behavior and provide a scorecard using analytics and machine learning to identify which devices require attention.
Benchmarking Compare your devices performance against the total population of similar devices in the industry.
Alarm Consolidation Reduces erroneous alarms and decreases MTTR by detecting the root cause in minutes.
Event Notifications Receive real-time event notifications that minimize response times to critical physical infrastructure situations, reduce mean time to repair, improve efficiency, and maximize uptime.
Multi-vendor device support Extensive multi-vendor support for monitoring networked SNMP, MODBUS and Redfish devices. Enables visibility of devices through threshold alert notifications, data trending and reporting.
Centralized Inventory Management Obtain Immediate and detailed visibility of all physical infrastructure devices by geography or customizable location.
Cloud-based monitoring Maintain uptime for local edge and distributed environments and check the status of your physical infrastructure equipment from a centralized view, ensuring peace of mind whether onsite or remote.
Unified console Customizable Windows and Linux client application enables instant access from any browser or mobile device
Extendable architecture Available node and application license keys extend the capabilities of the platform allowing it to grow to meet changing business needs.
Graphical trending analysis Access current and historic data for any device or group of devices. Plot and graph multiple data points in a logical correlation to visualize potential hazardous trends.
Reporting Downloadable reports for ease of data collection, distribution and analysis.
Centralized Alert Repository Access historical alerts from several appliances through one central database. Sort alerts by type, date, appliance, and/or device group.
Remote monitoring support Web-based service that serves as a second set of eyes into the health of a company’s physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.
Encrypted communications 2048 bit RSA certificate and data is encrypted in transit using 256 bit AES encryption. EcoStruxure IT Gateway uses an outbound connection through Port 443, and only communicates to EcoStruxure IT cloud using 220.127.116.11 and 18.104.22.168.
Auto-discovery Reduces the time needed to install and deploy physical infrastructure devices by automatically detecting manageable devices on your network.
Automatic updates and backups Updates and backups are automatically applied to always provide the most current solution.
Private networking Reduce IP addresses needed on the public network to manage devices, by placing them on an isolated secure network.Onsite Maintenance
Onsite Maintenance is as easy as 1, 2, 3, 4. Contact us for further information 24×7 on our sales number.
1: Plug and Play (400-3kVA) – Extended Warranty Contracts from 1 to 5 years from £5.99 per month ex VAT
For plug & play UPS Critical Power offers you a full range of distributed service packs. These competitively priced turn-key solutions optimize your UPS performances and enhance the availability of your equipment while meeting your financial constraints and technical requirements.
Warranty Plus Extends your warranty up to 3 years, next working day replacement Warranty Plus Extends your warranty up to 5 years, next working day replacement Intervention, Provides one preventative maintenance visit, planned visit Battery Plus, Provides replacement batteries to site, next working day replacement Warranty One Extends your warranty up to 1 year, next working day replacement
2: Hardwired (4kVA Upwards– Onsite Maintenance Contracts from 1 to 5 years from £49.99 per month ex VAT
No matter what, your UPS, Generator, Cooling, Switchgear or Electrical Hardware must be ready to perform at all times. While every power solution we supply is backed-up by a comprehensive warranty with the manufacturer, maintenance plans to ensure business continuity are highly recommended, particularly for UPS systems from 1kVA. In particular, the battery set is of prime importance, and must be in good working order. With other consumables, such as fans and DC capacitors requiring regular maintenance and inspection logs reviewed to predict potential future problems.
Technical Hotline 24/7 Yes Yes Yes Preventative Maintenance Yes Yes Yes Remote Monitoring 24/7 Yes Yes Yes Firmware Upgrades Yes Yes Yes Emergency Response Yes Yes Yes Labour Yes Yes Yes Parts Yes Yes Yes Monthly Event/Status Report option option option Onsite Crash Kit option option option Response Time 12 working hours 8 working hours 4 clock hours
3: 24×7 Remote Monitoring Contracts from 1 month to 5 years from £29.99 per month ex VAT
Remote monitoring of UPS, Generators, Air Conditioning, Site Access and Environmental Systems is essential to allow swift offsite investigation of fault reports and real-time monitoring of the site status, allowing the correct response to be created and dispatched to site.
Engineer Installation and configuration during normal hours 24×7 flexible status and remote monitoring. Encrypted communication, allowing safe offsite monitoring Alarms and events emailed and SMS texted automatically Firewall Friendly Cloud based status overview and multiple sites status on one screen Allows First Fix Response to Site
4. IR Thermal Imaging Surveys – Infrared electrical inspection. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.
Detect system overloads, loose defective components and damaged switchgear. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.
Infrared thermography is used to find areas of excess heat (caused by increased resistance) so that problems can be corrected before a component fails, causing damage to the component, creating safety hazards and productivity loss. Because increased heating is a sign of failure, infrared is the best diagnostic tool available for finding these hot connections in the early stages of degeneration.Reviews (0)
Shown below is a small selection of some of our customers we have helped through understanding clients challenges and implementing our unique approach to helping clients built around: listening to our clients, understanding the challenges they face and providing a range of options which compliments their requirements. Our aim is not to sell products but provide solutions with the help of our in house Power Consultants and Electricians.