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Riello iDialog 400VA Offline 230V (UPS) 9mins at typical load - IDG 400

  • ✔ Trusted UK Supplier
  • ✔ Fast UK Delivery Available
  • ✔ Manufacturer Warranty Included
  • ✔ Expert Advice Available
  • ✔ Protects equipment from power loss
  • ✔ Prevents downtime and data loss
  • ✔ Suitable for business and home setups

    £62.99 Ex VAT
    £75.59 Inc VAT

    Delivery Costs

    Find below some of our pricing costs for Critical Power Supplies online store.

    England, Wales and Scottish Lowlands

    2 to 3 Working Days - £4.99.
    Next Working Day - £9.99.
    Pre Noon, Pre 10:30am - Contact Us.

    Scottish Lowlands Postcodes
    AB1 - AB3, AB23, AB30 - AB36, AB41 - AB45, AB51 - AB55, DD4, DD7, DD8, DD11, FK17, G84, PA20 - PA33, PA35 - PA37, PA41 - PA49, PA60 - PA68, PA70 - PA78, FK10, DG1 - DG14, DG16, DD1, DD2, DG7, KA1 - KA30, PA17, G60 - G62, G64, G66, G81, EH21, EH31 - EH36, EH39, EH40 - EH42, G46, G77, G78, PA1, PA3 - PA10, PA12, EH1 - EH10, EH12 - EH17, EH21, EH28, EH29, FK1 - FK6, DD6, KY1 - KY12, KY14 - KY16, G1 - G5, G9, G11, G12, G14, G15, G20, G21, G31, G32, G40 - G43, G45, G51, G53, G76, IV1 - IV28, IV40 - IV49, IV51 - IV56, KW1 - KW3, KW5 - KW14, PA39, PA40, PH19 - PH25, PH30 - PH44, PA10, PA13, PA15, PA16, PA18, PA19, EH10, EH18, EH19, EH23 - EH26, EH37, AB38, AB56, IV30 - IV32, IV36, EH46, G33, G67 - G69, G71 - G75, ML1 - ML11, KW1, KW15 - KW17, PH1 - PH10, PH13 - PH18, EH26, EH38, EH43 - EH45, TD1 - TD12, TD14, TD15, ZE1 - ZE3, FK6, G63, EH27, EH47 - EH49, EH52 - EH54, HS1 - HS9

    Highlands, Northern Ireland, Channel Islands and Ireland

    • Scottish Highlands
      3 to 5 Working Days - £20

      Scottish Highlands Postcodes
      AB32, AB36 - AB38, AB40 - AB42, AB55, AB56, FK17 - FK99, G83, HS1 - HS9, IV1 - IV29, IV33 - IV63, KA27, KA28, KY1 - KY16, KW1 - KW18, PA20 - PA49, PA60 - PA78, PH17 - PH26, PH30 - PH44, PH49, PH50, ZE1 - ZE4

    • Northern Ireland
      3 to 5 Working Days - £50

    • Channel Islands
      3 to 5 Working Days - £25

    • Ireland
      5 to 7 Working Days - £99

    • Western Europe
      5 to 7 Working Days - £150 DAP
      DAP / Delivered at Place - The seller is deemed to have delivered when the goods are placed at the disposal of the buyer on the arriving means of transport and ready for unloading at the named place of destination. Under DAP terms, the buyer is liable for the freight insurance, import taxes, customs brokerage, and any expenses incurred to unload the cardo from the container at the final destination.

    In Stock — 312 available to order

    Purchase this item and get 629 Points - equivalent to the value of £0.63

    Standard parcel delivery
    Next Day — £12.95 ex VAT
    2-3 Days — £6.95 ex VAT
    3-5 Days — Free on eligible orders of £350 ex VAT (£420 inc VAT) or more, after discounts
    Available on eligible orders and delivery postcodes. Delivery options confirmed at checkout.

    Need help or a delivery date?

    All major debit and credit cards accepted.

    IDG 400 Overview

    The iDialog 400 is a straightforward plug-in and play UPS system. This UPS is a perfect choice for the home or office with a power capacity of 240 Watts; it will power most office computers, phones, printers and other electrical devices.

    The iDialog 400 has four IEC outlets that allow for protection of power outage, surge protection, and voltage. While this unit doesn’t have any conventional British standard sockets, the IEC plugs are excellent for IT equipment if you require IEC cables find our selection here.

    The iDialog range has an entirely fanless design that allows for nearly silent operation, meaning you can keep working or enjoying your entertainment without unnecessary noisy distractions.

    *This unit does not come with an RS232 port

    Features and Benefits

    • 5 Years Electronics Warranty (UK Only) and 3 Years Battery Warranty
    • ECO LINE product
    • Compact and ergonomic
    • 4 Battery runtime protected sockets
    • Ability to switch on the UPS without a mains power supply (Cold Start)
    • User-replaceable batteries (Battery Swap)
    • USB Interface
    • Can be placed on a desktop or the floor
    • Power cable included
    • Short-circuit protection
    • Auto-restart (when mains power is restored, after a battery discharge)

    Other Models Available

    Model Name Runtime
    IDG 400 Riello iDialog 400VA Offline 230V (UPS) 6 minutes at full load
    9 minutes at typical load
    IDG 600 Riello iDialog 600VA Offline 230V (UPS) 6 minutes at full load
    7 minutes at typical load
    IDG 800 Riello iDialog 800VA Offline 230V (UPS) 6 minutes at full load
    5 minutes at typical load
    IDG 1200 Riello iDialog 1200VA Offline 230V (UPS) 3 minutes at full load
    6 minutes at typical load
    IDG 1600 Riello iDialog 1600VA Offline 230V (UPS) 3 minutes at full load
    7 minutes at typical load

    Product Drawing

    1. Main STAND-BY/ON switch
    2. GREEN LED: the UPS operates from the mains power supply
    3. YELLOW LED: the UPS operates on battery
    4. RED LED: various messages (see the “Alarms and Report Signals table”)
    5. IEC mains input plug
    6. Input protection device
    7. Back-up sockets (IEC type)
    8. Surge sockets (only for sizes 1200 VA and 1600 VA)
    9. USB port
    10. RS232 Serial port (only for sizes 1200 VA and 1600 VA)
    INPUT
    Rated power 400 VA
    Voltage 220-240
    Voltage tolerance 230 Vac (+ 20 / – 25%)
    Frequency 50/60 Hz auto sensing
    OUTPUT and INVERTER OUTPUT
    Rated power 400 VA
    Active power 240 W
    Number phases 1
    Wave form on battery Pseudo sinewave
    Frequency on battery operation 50 or 60 Hz ( 1%)
    BATTERIES
    Type Maintenance-free sealed lead-acid
    Typical recharge time 24 h
    ENVIRONMENTAL
    Altitude max 6000 m max. elevation
    Communication USB
    Safety compliance EN 62040-1:2008; EN 62040-1/EC:2009; EN 62040-1/A1:2013 and Directive 2014/35/EU
    EMC conformance EN 62040-2 and Directive 2014/30/EU
    Accessories provided 2 output supply cables, user guide
    Protection rating IP20
    Marks CE, GS/Nemko
    Operating temperature 0 40 C
    Relative humidity 0-95% no condensing
    DATA
    Weight 3.2 kg
    Dimensions (h w d) 192x90x232 mm

    Nationwide Onsite Maintenance is as easy as saying Bronze, Silver, Gold, Platinum.

    1: Plug and Play (400VA-3kVA) – Extended Warranty Contracts and Maintenance contracts

    For plug & play UPS Critical Power offers you a full range of distributed service packs. These competitively priced turn-key solutions optimize your UPS performances and enhance the availability of your equipment while meeting your financial constraints and technical requirements.

    Warranty Plus Extends your standard warranty up to 6 years, next working day replacement* with labour or without. Green tick
    Intervention, Provides one preventative maintenance visit, planned visit inside our outside hours. Green tick
    Battery Plus, Provides replacement batteries to site, next working day replacement or same day Green tick

    2: Hardwired (4kVA Upwards including Three Phase UPS) – Maintenance Contracts

    No matter what, your UPS, Generator, Cooling, Switchgear or Electrical Hardware must be ready to perform at all times. While every power solution we supply is backed-up by a comprehensive warranty with the manufacturer, maintenance plans to ensure business continuity are highly recommended, particularly for UPS systems from 4kVA. In particular, the battery set is of prime importance, and must be in good working order. With other consumables, such as fans and DC capacitors requiring regular maintenance and inspection logs reviewed to predict potential future problems.

    Services Included

    Silver Level

    Gold Level

    Platinum Level

    Platinum Plus

     

    Technical Hotline 24/7 Yes Yes Yes Yes Green tick
    Preventative Maintenance Yes Yes Yes Yes Green tick
    Remote Monitoring 24/7 Yes Yes Yes Yes Green tick
    Firmware Upgrades Yes Yes Yes Yes Green tick
    Emergency Response Yes Yes Yes Yes Green tick
    Labour Yes Yes Yes Yes Green tick
    Parts Yes Yes Yes option Green tick
    Monthly Event/Status Report option option option option Green tick
    Onsite Crash Kit option option option onsite Green tick
    Response Time 12 working hours 8 working hours 4 clock hours 4 clock hours Green tick
    Guaranteed Fix time – – – 4 Clock hours Green tick

    3: 24×7 Remote Monitoring Contracts –

    Remote monitoring of UPS, Generators, Air Conditioning, Site Access and Environmental Systems is essential to allow swift offsite investigation of fault reports and real-time monitoring of the site status, allowing the correct response to be created and dispatched to site.

    Engineer Installation and configuration during normal hours Green tick
    24×7 flexible status and remote monitoring. Green tick
    Encrypted communication, allowing safe offsite monitoring Green tick
    Alarms and events emailed and SMS texted automatically Green tick
    Firewall Friendly Green tick
    Cloud based status overview and multiple sites status on one screen Green tick
    Allows First Fix Response to Site Green tick

    4. IR Thermal Imaging Surveys – Infrared electrical inspection. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components. – Contact us for more information.

    Detect system overloads, loose defective components and damaged switchgear. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

    Infrared thermography is used to find areas of excess heat (caused by increased resistance) so that problems can be corrected before a component fails, causing damage to the component, creating safety hazards and productivity loss. Because increased heating is a sign of failure, infrared is the best diagnostic tool available for finding these hot connections in the early stages of degeneration.

    5. Switchgear – Contact us for more information.

    Switchgear maintenance is essential for efficient save plant operation and prolonged life span in the field Switchgear should be maintained as follows.

    • Live Maintenance – Unintrusive and consists of taking metering values, carrying out visual inspections and a thermal imaging survey of the switchboard. This is recommended to be carried out yearly.
    • Breaker Maintenance – Switchboard would need to be Isolated and all ACB’s and MCCB’s are maintained including visual and mechanical checks, greasing and secondary injection testing of the trip units. This is recommended to be carried out every 2 years.
    • Full Isolated Maintenance – Switchboard would need to be fully isolated from upstream supplies (HV). Breakers are maintained as per the above but also full maintenance carried out of the Switchboard to clean all compartments and carry out tightness checking of busbars and terminations etc. This is recommended to be carried out every 4 years.

    We are here when you need us most

    As a client of Critical Power Supplies you can expect 24×7 support whether on the phone, email or on site because we always deliver on our promise to keep you operational and your satisfaction is paramount to everything we do.

    Contact us