SKU: SDU 5000 Categories: , , , Brand: Riello Tag:

Riello Sentinel Dual 5kVA Online 230V (UPS) - SDU 5000

  • In Stock, 2 Available to order.
  • Order within for delivery on .

£1736.11 Ex VAT
£2083.33 Inc VAT

Delivery Costs

Find below some of our pricing costs for Critical Power Supplies online store.

England, Wales and Scottish Lowlands

2 to 3 Working Days - £4.99.
Next Working Day - £9.99.
Pre Noon, Pre 10:30am - Contact Us.

Scottish Lowlands Postcodes
AB1 - AB3, AB23, AB30 - AB36, AB41 - AB45, AB51 - AB55, DD4, DD7, DD8, DD11, FK17, G84, PA20 - PA33, PA35 - PA37, PA41 - PA49, PA60 - PA68, PA70 - PA78, FK10, DG1 - DG14, DG16, DD1, DD2, DG7, KA1 - KA30, PA17, G60 - G62, G64, G66, G81, EH21, EH31 - EH36, EH39, EH40 - EH42, G46, G77, G78, PA1, PA3 - PA10, PA12, EH1 - EH10, EH12 - EH17, EH21, EH28, EH29, FK1 - FK6, DD6, KY1 - KY12, KY14 - KY16, G1 - G5, G9, G11, G12, G14, G15, G20, G21, G31, G32, G40 - G43, G45, G51, G53, G76, IV1 - IV28, IV40 - IV49, IV51 - IV56, KW1 - KW3, KW5 - KW14, PA39, PA40, PH19 - PH25, PH30 - PH44, PA10, PA13, PA15, PA16, PA18, PA19, EH10, EH18, EH19, EH23 - EH26, EH37, AB38, AB56, IV30 - IV32, IV36, EH46, G33, G67 - G69, G71 - G75, ML1 - ML11, KW1, KW15 - KW17, PH1 - PH10, PH13 - PH18, EH26, EH38, EH43 - EH45, TD1 - TD12, TD14, TD15, ZE1 - ZE3, FK6, G63, EH27, EH47 - EH49, EH52 - EH54, HS1 - HS9

Highlands, Northern Ireland, Channel Islands and Ireland

  • Scottish Highlands
    3 to 5 Working Days - £20

    Scottish Highlands Postcodes
    AB32, AB36 - AB38, AB40 - AB42, AB55, AB56, FK17 - FK99, G83, HS1 - HS9, IV1 - IV29, IV33 - IV63, KA27, KA28, KY1 - KY16, KW1 - KW18, PA20 - PA49, PA60 - PA78, PH17 - PH26, PH30 - PH44, PH49, PH50, ZE1 - ZE4

  • Northern Ireland
    3 to 5 Working Days - £50

  • Channel Islands
    3 to 5 Working Days - £25

  • Ireland
    5 to 7 Working Days - £99

  • Western Europe
    5 to 7 Working Days - £150 DAP
    DAP / Delivered at Place - The seller is deemed to have delivered when the goods are placed at the disposal of the buyer on the arriving means of transport and ready for unloading at the named place of destination. Under DAP terms, the buyer is liable for the freight insurance, import taxes, customs brokerage, and any expenses incurred to unload the cardo from the container at the final destination.

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  • Description

    SDU 5000 Overview

    The Sentinel Dual 5000 is an excellent choice for any IT equipment or critical infrastructure built with superior power protection. Your mind can rest easy, knowing you won’t lose any data or machine downtime.

    The Sentinel Dual range is built with the double conversion online to ensure protection from; power outages, power sags, overvoltages, power surges, brownouts, electrical lines, frequency variation, switching transients and harmonic distortion.

    The Sentinel Dual 5000 is rated for 5000 Watts to power your storage servers, networking equipment, monitoring devices and more. The Sentinel Dual range also can be mounted in a tower or rack format with ease, and a rotating display means you can easily monitor your UPS in either orientation.

    Extended Runtime Options

    Extend your runtime for the SDU 5000Need more runtime? Try the SDU 6000 ER
    SDU 5000 (Required)4 Minutes
    1 x BTC SDU 180V BB A310 Minutes
    2 x BTC SDU 180V BB A319 Minutes
    SDU 6000 ER (Required)No internal batteries but a larger charger.
    1 x BTC 1320 180V BB B147 Minutes
    2 x BTC 1320 180V BB B1115 Minutes
    3 x BTC 1320 180V BB B1187 Minutes

    Features and Benefits.

    • Parallelable up to 2 units.
    • Simplified installation
    • Operating mode selection Online, Eco, Smart Active, Emergency, Frequency Converter.
    • High-quality output voltage.
    • High battery reliability.
    • High Efficiency up to 95% online mode, 98% eco mode.
    • Low noise level <48dba.
    • Filtered, stabilised and reliable voltage (double conversion on-line technology (VFI compliant with EN62040-3).
    • Battery optimisation
    • Energy Share on models with IEC output Sockets.
    • Advanced communications.

    Product Drawing

    Front of UPS

    1. Extractable/rotatable display plate
    2. Release slits
    3. Removable front panel
    4. 1/0 Switch
    5. Battery pack connector
    6. Battery pack retention panel

    Rear of UPS

    1. Battery expansion connector
    2. Cooling fan
    3. Communication Card Slot
    4. Remote control terminal
    5. USB communication port
    6. RS232 communication port
    7. EnergyShare sockets (10A max) and overcurrent protection
    8. IEC sockets (16A max) and overcurrent protection
    9. Protection box for IN/OUT connection
  • Technical Data
    Dual Inputno
    Rated power5000 VA
    Voltage220 / 230 / 240 V
    Voltage tolerance230 V ±20% full load / 230 V +20% -40% half load
    Frequency50 / 60 Hz ±5
    Power factor>0.98
    Current distortion≤2%
    Voltage tolerance180 / 264 V (selectable in ECO Mode or SMART ACTIVE Mode)
    Frequency toleranceSelected frequency ±5% (selectable by user)
    Rated power5000 VA
    Active power5000 W
    Crest factor (Ipeak/Irms)3 : 1
    Frequency50 / 60 Hz selectable
    Voltage distortion with non-linear load<3%
    Voltage distortion with linear load<1%
    TypeVRLA AGM maintenance-free lead based
    Typical recharge time4-6 h
    ColorBlack RAL 9005
    CommunicationUSB / RS232 / slot for communications interface / REPO + Input contact
    Accessories providedUSB cable; handles kit
    ProtectionsOvercurrent – short circuit – overvoltage – undervoltage – temperature – excessive low battery
    Noise (at 1 m)<48 [bBA] (ECO Mode)
    Operating temperature0 °C – +40 °C
    Relative humidity5-95% non-condensing
    Output socketsTerminal block + 2 IEC 320 C13 – PDIST / ER: Terminal block + 8 IEC 320 C13 + 2 IEC 320 C19
    StandardsEuropean directives: L V 2014/35/EU low voltage; EMC 2014/30/EU electromagnetic compatibility — Standards: Safety IEC EN 62040-1; EMC IEC EN 62040-2; RoHS compliant — Classification in accordance with IEC 62040-3 VFI – SS – 111
    Weight45 kg
    Dimensions (h w d)448x131x640 Tower – 3Ux19”x640 Rack mm
    Input phases1
    Output phases1
  • Onsite Maintenance

    Onsite Maintenance is as easy as 1, 2, 3, 4. Contact us for further information 24×7 on our sales number.

    1: Plug and Play (400-3kVA) – Extended Warranty Contracts from 1 to 5 years from £5.99 per month ex VAT

    For plug & play UPS Critical Power offers you a full range of distributed service packs. These competitively priced turn-key solutions optimize your UPS performances and enhance the availability of your equipment while meeting your financial constraints and technical requirements.

    Warranty Plus Extends your warranty up to 3 years, next working day replacementGreen tick
    Warranty Plus Extends your warranty up to 5 years, next working day replacementGreen tick
    Intervention, Provides one preventative maintenance visit, planned visitGreen tick
    Battery Plus, Provides replacement batteries to site, next working day replacementGreen tick
    Warranty One Extends your warranty up to 1 year, next working day replacementGreen tick

    2: Hardwired (4kVA Upwards– Onsite Maintenance Contracts from 1 to 5 years from £49.99 per month ex VAT

    No matter what, your UPS, Generator, Cooling, Switchgear or Electrical Hardware must be ready to perform at all times. While every power solution we supply is backed-up by a comprehensive warranty with the manufacturer, maintenance plans to ensure business continuity are highly recommended, particularly for UPS systems from 1kVA. In particular, the battery set is of prime importance, and must be in good working order. With other consumables, such as fans and DC capacitors requiring regular maintenance and inspection logs reviewed to predict potential future problems.

    Services Included

    Silver Level

    Gold Level

    Platinum Level


    Technical Hotline 24/7YesYesYesGreen tick
    Preventative MaintenanceYesYesYesGreen tick
    Remote Monitoring 24/7YesYesYesGreen tick
    Firmware UpgradesYesYesYesGreen tick
    Emergency ResponseYesYesYesGreen tick
    LabourYesYesYesGreen tick
    PartsYesYesYesGreen tick
    Monthly Event/Status ReportoptionoptionoptionGreen tick
    Onsite Crash KitoptionoptionoptionGreen tick
    Response Time12 working hours8 working hours4 clock hoursGreen tick

    3: 24×7 Remote Monitoring Contracts from 1 month to 5 years from £29.99 per month ex VAT

    Remote monitoring of UPS, Generators, Air Conditioning, Site Access and Environmental Systems is essential to allow swift offsite investigation of fault reports and real-time monitoring of the site status, allowing the correct response to be created and dispatched to site.

    Engineer Installation and configuration during normal hoursGreen tick
    24×7 flexible status and remote monitoring.Green tick
    Encrypted communication, allowing safe offsite monitoringGreen tick
    Alarms and events emailed and SMS texted automaticallyGreen tick
    Firewall FriendlyGreen tick
    Cloud based status overview and multiple sites status on one screenGreen tick
    Allows First Fix Response to SiteGreen tick

    4. IR Thermal Imaging Surveys – Infrared electrical inspection. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

    Detect system overloads, loose defective components and damaged switchgear. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

    Infrared thermography is used to find areas of excess heat (caused by increased resistance) so that problems can be corrected before a component fails, causing damage to the component, creating safety hazards and productivity loss. Because increased heating is a sign of failure, infrared is the best diagnostic tool available for finding these hot connections in the early stages of degeneration.

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