Aten SN0116CO console server RJ-45/Mini-USB - SN0116CO

ATEN launches a new generation of Serial Console Servers, the SN01xxCO Series (SN0108CO / SN0116CO / SN0132CO / SN0148CO). With dual power / LAN in SN01xxCO models, they integrate cutting edge technologies to provide convenient installation, secure serial device access, easy management and comprehensive control for data centers. The SN01xxCO Series features Cisco pin-outs and auto-sensing DTE/DCE function, providing a direct connection to Cisco network switches (and other compatible devices) without rollover cables for even more time-saving IT infrastructure deployment. In addition, the SN01xxCO models support online detection of connected serial devices (including terminal blocks) for device status monitoring. A notification email alert will be sent to the administrator when connected devices are offline. With dual Ethernet ports and power supplies, the SN01xxCO supports power redundancy as well as failover, or dual IP addresses access, ensuring 24/7 availability of access to serial devices. The SN01xxCO Series also offers dual DC* options for more flexible implementation. Available in 8-, 16-, 32- and 48-port models, the SN01xxCO serial console servers offer both in-band and out-of-band (OOB) remote serial console access to servers and network devices via a direct Telnet/SSH client and Java viewer. The OOB management enables IT administrators to manage network devices (e.g. router, switch, UPS) in server rooms using management networks that are separated from the main/production networks. Where access difficulty occurs in the production network, the administrators can still access them via the console server. The serial console servers offer out-of-band access methods such as direct console connection from a local computer, USB console connection from a laptop, PSTN connection via modem, or hybrid network connection via the dual LAN ports (one connected to the production network and the other connected to the management network). Implemented with various security technologies such as TLS 1.2 data encryption, RSA 2048-bit certificates, configurable user permissions for port access and control, local/remote/third-party authentication and authorization, IP/MAC address filter, and FIPS 140-2 certified cryptography, the SN01xxCO serial console servers assure administrators the security for easy and high-level access. For instance, access rights and privileges can be applied to 8/16/32/48 serial ports individually. Data encryption is provided to ensure that information and control are always protected. Logging and alerting of system events help to quickly resolve issues and mitigate risks. While secured by the above examples, the consolidated password authentication simplifies management. The SN01xxCO Series is used to connect serial devices to an Ethernet network to allow access and control of demanding applications that manage industrial control, data acquisition, environment monitoring, remote facility operations and equipment management. Multiple operational modes are available to administrators including Console Management, Console Management Direct, Real COM Port, TCP Server/Client, UDP Server/Client, and Virtual Modem. Furthermore, the SN01xxCO Series works in tandem with ATEN’s PDU** remote power management systems. Both can be utilized through ATEN’s CC2000 software to provide centralized serial device access and integrated power management. With its comprehensive features, the SN01xxCO Series helps to maximize IT productivity, increase scalability, as well as reduce installation and operational costs with easy and secure remote management of serial devices. The serial console servers save you time and money by allowing administrators to manage their data centers from practically anywhere minimizing travel and MTTR (Mean Time to Repair) costs, ensuring the highest availability for data center services.

Onsite Maintenance is as easy as 1, 2, 3, 4. Contact us for further information 24×7 on our sales number.

1: Plug and Play (400-3kVA) – Extended Warranty Contracts from 1 to 5 years from £5.99 per month ex VAT

For plug & play UPS Critical Power offers you a full range of distributed service packs. These competitively priced turn-key solutions optimize your UPS performances and enhance the availability of your equipment while meeting your financial constraints and technical requirements.

Warranty Plus Extends your warranty up to 3 years, next working day replacement
Warranty Plus Extends your warranty up to 5 years, next working day replacement
Intervention, Provides one preventative maintenance visit, planned visit
Battery Plus, Provides replacement batteries to site, next working day replacement
Warranty One Extends your warranty up to 1 year, next working day replacement

2: Hardwired (4kVA Upwards– Onsite Maintenance Contracts from 1 to 5 years from £49.99 per month ex VAT

No matter what, your UPS, Generator, Cooling, Switchgear or Electrical Hardware must be ready to perform at all times. While every power solution we supply is backed-up by a comprehensive warranty with the manufacturer, maintenance plans to ensure business continuity are highly recommended, particularly for UPS systems from 1kVA. In particular, the battery set is of prime importance, and must be in good working order. With other consumables, such as fans and DC capacitors requiring regular maintenance and inspection logs reviewed to predict potential future problems.

Services Included	Silver Level	Gold Level	Platinum Level
Technical Hotline 24/7	Yes	Yes	Yes
Preventative Maintenance	Yes	Yes	Yes
Remote Monitoring 24/7	Yes	Yes	Yes
Firmware Upgrades	Yes	Yes	Yes
Emergency Response	Yes	Yes	Yes
Labour	Yes	Yes	Yes
Parts	Yes	Yes	Yes
Monthly Event/Status Report	option	option	option
Onsite Crash Kit	option	option	option
Response Time	12 working hours	8 working hours	4 clock hours

3: 24×7 Remote Monitoring Contracts from 1 month to 5 years from £29.99 per month ex VAT

Remote monitoring of UPS, Generators, Air Conditioning, Site Access and Environmental Systems is essential to allow swift offsite investigation of fault reports and real-time monitoring of the site status, allowing the correct response to be created and dispatched to site.

Engineer Installation and configuration during normal hours
24×7 flexible status and remote monitoring.
Encrypted communication, allowing safe offsite monitoring
Alarms and events emailed and SMS texted automatically
Firewall Friendly
Cloud based status overview and multiple sites status on one screen
Allows First Fix Response to Site

4. IR Thermal Imaging Surveys – Infrared electrical inspection. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

Detect system overloads, loose defective components and damaged switchgear. Infrared electrical testing finds hot, dangerous problems quickly. Infrared electrical inspections find hot spots caused by defects in connections and components.

Infrared thermography is used to find areas of excess heat (caused by increased resistance) so that problems can be corrected before a component fails, causing damage to the component, creating safety hazards and productivity loss. Because increased heating is a sign of failure, infrared is the best diagnostic tool available for finding these hot connections in the early stages of degeneration.

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