Our commitment to protecting your information
Critical Power Supplies Ltd is committed to handling personal data responsibly and in accordance with applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR).
This policy applies to visitors to our website, customers, suppliers, and anyone who contacts us through our digital channels.
Who we are
Critical Power Supplies Ltd (“CPS”, “we”, “us”, or “our”) is the data controller responsible for your personal data.
- Company name: Critical Power Supplies Ltd
- Website: criticalpowersupplies.co.uk
- Email: info@criticalpowersupplies.co.uk
Information we collect
We may collect and process the following types of information:
- Contact details such as name, company name, email address, and phone number
- Enquiry details submitted via forms or email
- Technical data including IP address, browser type, and usage data
- Information related to products or services you have requested
How we use your information
Your data is used only where there is a lawful basis to do so, including:
- Responding to enquiries and providing requested information
- Supplying products and services
- Managing customer and supplier relationships
- Improving our website, services, and user experience
- Meeting legal or regulatory obligations
Cookies and website analytics
Our website uses cookies and similar technologies to ensure functionality and to understand how visitors use our site.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect site performance or functionality.
Sharing your data
We do not sell personal data. Information may be shared only with trusted third parties where necessary, including:
- IT and website service providers
- Professional advisers such as legal or financial consultants
- Authorities where legally required
Data retention
Personal data is retained only for as long as necessary to fulfil its purpose, including legal, accounting, or reporting requirements.
Your data protection rights
Under data protection law, you have rights including:
- The right to access your personal data
- The right to request correction or deletion
- The right to restrict or object to processing
- The right to data portability, where applicable
Requests can be made by contacting us using the details above.
Policy updates and contact
This Privacy Policy may be updated from time to time to reflect changes in law or our practices. The latest version will always be available on our website.
